How can we help?
Whether it's a question about your account, a linked Epic Games profile, or a bug you've run into — this is the place to start.
General support
Account issues, bugs, or anything else related to Blackridge.
northcrestinteractive@gmail.com →Privacy & data requests
Access, correction, or deletion requests for your personal data — same address, just mention "privacy" in the subject.
northcrestinteractive@gmail.com →Frequently asked
I can't link my Epic Games account — what do I do?
Make sure you're signed in to the correct Epic account and that two-factor authentication (if enabled) is up to date. If linking still fails, email us the error message you see and we'll take a look.
Can I get a refund for a purchase?
All purchases are processed by the Epic Games Store, so refunds are handled directly through Epic's own refund policy and support channels, not by us.
How do I request a copy or deletion of my data?
Email northcrestinteractive@gmail.com from the address associated with your account. See our Privacy Policy for the full details on what we collect and your rights.
How long does it take to hear back?
We're a small team, so please allow a few business days for a reply — we read every message.